Privacy Policy

Effective: February 17, 2026

Last updated: January 17, 2026

Please read these terms before using our services.

  1. Agreement
  2. Age Restriction
  3. Collection of Data
  4. Why We Collect Data
  5. Storage of Data
  6. User Rights

Introduction

Zenex Technologies (“Zenex”) is an independent, unregistered organisation operating through its website and third party platforms. By accessing or using our website or services, you agree to the terms of this Privacy Policy and consent to the collection, use, and storage of your data as described herein.

1. Acceptance of Terms

By using any services operated by Zenex, you agree to the collection and use of your information in accordance with this privacy policy. If you do not agree with the terms stated in our privacy policy, you are not permitted to use any of our services.

2. Age Restriction

Zenex services are intended for individuals aged 13 or older. In accordance with our Terms of Service, we do not knowingly collect personal information from anyone under the age of 13. Zenex takes reasonable measures to prevent the collection of personal data from users who do not meet the minimum age requirement.

3. Collection of Data

Zenex may collect the following data

1. Personal Information: Name, email address, and any information you provide when contacting us or purchasing services.
2. Usage Data: IP addresses, browser type, operating system, and interactions with our website or services.
3. Communication Data: Messages sent through platforms like Discord or emails.
4. Payment Information: Details provided when using third-party processors (Zenex does not store or collect any card information)

4. Why We Collect Data

Zenex collects user data to:

1. Deliver our services.
2. Process Payments through third-party providers.
3. Communicate with users regarding orders, support or updates.
4. Improve our website, services, support and overrall user experience.
5. Prevent fraud and the misuse of our services.

5. Storage of Data

Zenex stores data using secure methods and third party platforms where necessary. Data is only retained to fulfill the purposes listed in this privacy policy, comply with legal obligations or resolve disputes.

We implement reasonable technical, administrative and organisational measures to protect your data from unauthorized access, disclosure or misuse.

Zenex only stores data through third party services. Zenex is not liable if any third party services have data leaks or security breaches however Zenex users will be notified. Zenex staff are not permitted to or have access to any personal data.

6. User Rights

Users have the following rights regarding their personal data:

1. Access: Request details about the personal data we hold about you.
2. Deletion: Request deletion of personal data.
3. Objection: Object to certain processing activities.

Zenex will follow all user requests as per our privacy policy and terms of service. However we cannot guarantee all user data is deleted from third party services. Zenex carries out requests as best as possible.